End-to-end services for installing, operating and maintaining your network for maximum performance.
Whether your network supports military and intelligence activities around the world, or delivers connectivity and content to consumers, you require it to be installed effectively and operate with exceptional performance. To optimize your network, you need a world-class services partner that provides proven technical expertise to maximize reliability of the world’s most complex, mission-critical networks.
DataPath’s Global Services delivers expert technical support and a “go anywhere, anytime” approach that includes the most hostile and remote regions of the world. Our rapid response processes ensure maximum network uptime and performance. Our specialized knowledge, extensive experience and around-the-clock support are designed to provide cost-effective, flexible installation, operations and maintenance of your global communications network.
DataPath’s customers rely on us to provide many services that maximize the availability and reliability of their equipment and complex networks. We wrap together the different pieces of optimal network operations including implementation, on-site support, training, security, and help desk resources to provide complete customer solutions.
For more information, contact us at
services@datapath.com
SUPPORT SERVICES
DataPath’s complete line of support services include:
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Field Support Services
: Installation and on-site support through senior-level, highly trained, field representatives and engineers with extensive SATCOM, baseband and wireless experience.
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Network Operations Center (NOC): Technical support, 24/7 remote monitoring, data capture, trend analysis and help desk services.
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Training and Documentation Services: Comprehensive, tailored training and documentation delivered wherever, whenever and in whatever format best suits your needs.
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Information Assurance Services: Complete risk management processes designed to comply with stringent requirements and reduce the risk of data compromise or loss.
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Logistics Engineering Services: Regionally focused logistics support centers help you get the parts you need when you need them. Our consulting services focus on decreasing customer’s total cost of ownership.
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Managed Network Services: A one-stop shop for network design, integration, space bandwidth, teleport services, operations and NOC support for quick implementation.
